Often we immediately approve your investment account. In some cases, we need extra information. When that happens, you'll receive an email from support asking you to provide it. To do this upload the requested documents via our app.

Once you upload all the requested documents you will see the following screen. Our compliance team works Monday-Friday and typically reviews cases within 24 hours after uploading.

Upload Guidelines

Please make sure that you have a scan or clear photo of your document!

Once you've finished uploading, send support an email or live chat, and we'll keep setting you up.

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